Privacy policy
Last Updated: July 26, 2026
At LARTINOPET, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- Account information
- Device information (browser, IP address, operating system)
- Website usage and browsing activity
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Manage your account
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails and special offers (only if you subscribe)
Cookies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze website performance
- Improve user experience
- Provide personalized recommendations
You can disable cookies through your browser settings at any time.
Payment Security
All payments are processed securely through trusted third-party payment providers.
LARTINOPET does not store your complete credit or debit card information.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Shopify
- Payment processors
- Shipping carriers
- Customer support providers
- Marketing platforms
- Analytics providers
These partners only receive the information necessary to perform their services and are required to protect your personal data.
Shopify
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Your information may be processed by Shopify in accordance with Shopify's own Privacy Policy. Shopify may collect and process certain information necessary to operate and improve its services. This reflects the Shopify-hosted nature of the store.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Marketing Communications
If you subscribe to our newsletter, you may receive:
- New product launches
- Exclusive offers
- Promotions
- Pet care tips
- Brand updates
You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence when necessary to provide our services. Where required, appropriate safeguards are applied to protect your information, consistent with the Shopify policy for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
The updated version will always be published on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
LARTINOPET
📧 Email: lartinopet@gmail.com
📍 Address: 2665 Florida Ave, Kenner, LA 70062, United States
We are committed to protecting your privacy and providing a safe, secure, and enjoyable shopping experience. The contact details above match those provided in your Shopify privacy policy document.